Silver Eagle Sales 1 INC; dishonest ripoffs who victimized many consumers. Kansas City, Missouri
I went to look at a jeep that i had called about they told me it had between 160,000-170,000miles on it. It had a detachable face cd player in it also. After I was prssured into buying it by the salesman, and signed the papers.
They couldn't find the face plate for the cd player. then i found out that the keys that were in the door did not work with the door, so i have no way of locking or unlocking it While driving it home i noticed that the cable was broke and the miles on it were not clocking so it had more miles on it than what i was told.
I called and talked to a manager who would not let me return the thing, After i told him i was given false information and had it misrepresented to me. So now i have a dispute with my credit card company. Hopefully they will be able to have better luck.
Jeremy
Kansas City, Missouri
1 Updates & Rebuttals
Brett
Kansas City,Missouri,
U.S.A.
Dealer not Fair or Unfair
#2Consumer Suggestion
Sat, July 17, 2004
My wife and I bought a 1999 Saturn from Silver Eagle, and had a good buying experience. We checked out several cars on 3 visits, and never felt pressured. We were encouraged to take each car all day to try, and to have a mechanic evaluate. The first one we checked was unacceptable, and we were given no hassles upon its return.
My suggestion is "buyer beware", and check things out before committing. The sales staff was very honest in that they are a "turnover" lot, they just buy what they think will sell, then sell them. They don't know a lot about the cars; the owner makes most money financing (be VERY clear on the terms!), but we weren't pressured to either. In fact, we got better pricing because we had the cash.
I would never buy a used vehicle without checking it out professionally. They may have had high-pressure salespeople before, but I think they've fixed the problem.