SILVERADO WAREHOUSE JEFF MACK, CANDY MACK Beware of bad checks. Good talkers do Bad Business. Lots of broken promises. Fallbrook, California
On August 17, Jeff Mack of Silverado Warehouse had received the first estimate of rental from The Theme Factory of Philadelphia (TTFOP). After several revisions, came to an agreement of rental and moved forward. A deposit was received on 9-3-2010 of 6000.00 and the rental moved forward with business as usual. On 9-8-2010 we delivered and installed the rental items in Washington, D.C. to the clients satisfaction (Jeff and Candy Mack). We received a check #1231 in the amount of 6000.00 that did not include a 99.00 last minute add-on. This check was returned us for non-sufficient funds on 9-15-2010.
We had corresponded and came to a payout resolution that Jeff Mack would pay 3000.00 Friday October 1st and the remaining balance would be paid out over time. My last written communication from Jeff and Candy Mack /Silverado Warehouse was received on 10-2-2010, where he still expressed a desire to repay us and settle his account. No other attempts to contact Jeff and Candy Mack /Silverado Warehouse were successful from this point on.
2 Updates & Rebuttals
bruce k.
PHILA,Pennsylvania,
United States of America
Silverado Warehouse
#3Author of original report
Tue, July 19, 2011
Jeff and Candy Mack have agreed to a payout of thier debt to The Theme Factory. At this time (7-19-2011) they have settled more than half of thier balance and plan to have a complete payout over the next few months. We hope to put this past us and in the future, continue to do business with them.
Jeff Mack
Rainbow,California,
United States of America
We were hurt in this situation too and money transfer not sent or bill paid by client.
#3REBUTTAL Owner of company
Fri, July 15, 2011
In September of 2010 we contracted with the Theme Factory of Philadelphia for part of the props that we used to set up a exhibit space in Washington DC at the Omni Shoreham Hotel. We were asked to provide a $6,000 deposit for the requested services. We sent the check. The check cleared. The project went forward.
Our client promised to wire transfer funds to our account (our client was also in Washington DC) at the time. I was assured that the funds due for the balance of the project would be in our account 3 days before the final payments were due to the Theme Factory. Repeated calls and discussions with the client, there Board of Directors and there assurances were that the funds needed for final payment to The Theme Factory were on the way. Those promises were followed by assurances that the funds were in the process of being transferred and there were no problems. Finally on the tear down day of the exhibition The Theme Factory asked for final payment of the amounts owed which at that time was $6,000 and a add-on expense for a additional ordered item (a $100 item). I called my client and asked if the payment was finally in our account. I was told the Treasurer of the organization was at their bank making the transfer and I would have the wire transfer amount tracing numbers shortly.
Based on their assurance that the funds were in transit with routing numbers coming I released final payment for the $6,000 to Theme Factory.
The transferred funds not only never were sent to our account but neither were any of the over $19,000 owed to our firm for the ramaining costs and expenses we advanced from our own personal and business funds. The advancing of these funds wiped out our working capital at the time and the clearing of the final Theme Factory check depended on the wire transfer that never came.
After hours and hours of discussions with the client and with no better solution to the problem we reluctantly entered into a promissary note with the client. That note did not get honored and they
assured us that if we allowed a addendum to the note to give them more time they would not only pay
interest and penalty fees (which were added to the note) but would pay the entire note. The note was dated 10/04/2010. That note after being amended to give them more time is now due on October 3. 2011. I have been assured that the funds to pay this bill will be made from a fund raiser at the end of August. We'll see. Only $500 has been paid against the $19,000 so far.
I am going to request the client and a board member publish rebuttals to this posting. I do not know if they will do it.
Even though we have never been paid the funds owed to us. We have entered into a agreement with Bruce Konefsky and the Theme Factory to pay the moneys owed. WE
HAVE PAID $4,000 OF THE $6,000 AMOUNT TO DATE. A PAYMENT SCHEDULE HAS BEEN
ENTERED INTO THAT WILL PAY THE REMAINING BALANCES BY THE END OF 2011.
FOR ANY ONE EVALUATING THE CHARACTER OF OUR COMPANY PLEASE NOTE THAT THERE ARE NO OTHER RIP OFF REPORTS ON RECORD FOR US. BOTH THEME FACTORY AND SILVERADO WAREHOUSE WERE HURT IN THIS MATTER! WE ARE PAYING THE FUNDS OWED EVEN THOUGH WE ARE NOT BEING PAID OURSELVES. HOPEFULLY ADDITIONAL POSTINGS WILL BE IN THIS RIP OFF REPORT SOON FROM THE BOARD MEMBER AND THE CLIENT.
WE REGRET THE HURT CAUSED TO THEME FACTORY BUT WE DO NOT WRITE BAD CHECKS AND HAVE LEARNED A VERY HURTFUL LESSON ABOUT "THE CHECK IS IN THE MAIL" IS NOT A SUBSTITUTE FOR THE "THE CHECK IS IN THE BANK"!
WE ARE A HONEST, TRUSTING BUSINESS THAT DOES KEEP ITS WORD. THE SITUATION THAT THIS CAUSED US IS INCREDIBLY HURTFUL! WE ARE DOING WHAT IS RIGHT AND RESOLVING THE PROBLEM TO THE THEME FACTORY EVEN THOUGH WE ARE NOT MAKING PROGRESS ON COLLECTING THE MONEYS OWED TO US. THE CHALLENGING ECONOMY MAKES THIS EVEN HARDER, BUT WE ARE MAKING A SERIOUS EFFORT (AND PROGRESS IN RESOLVING THIS MATTER).
WHEN THIS MATTER IS RESOLVED WE WILL STILL BE A HONEST BUSINESS BUT WE WILL NOT BE AS TRUSTING!