Complaint Review: Silverstone Wireless

I ordered a bluetooth headset. I paid for the item right away and recieved a shipping tracking number.

When I went to the USPS website to check delivery progress they never had any information. All they had on file was that they had recieved the shipping information.

I contacted the company and they said not to worry that i would recieve the item. After a few more days i contacted them again and was told that they would ship another one out right away, and when i recieved it i was to contact them and they would refund 1/2 of my money. Finally after 22 days the item shipped and I recieved my bluetooth. I contacted them when i recieved the item on the 28th of February about my refund and I have never recieved it. I recontacted them again on March 17th but they will not respond.

I cannot complain about the bluetooth except for the fact that it was supposed to be new but showed some signs of wear and tear. It works perfectly despite this.

Paul
Girardville, Pennsylvania
U.S.A.