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  • Report:  #107804

Complaint Review: Simi Valley Ford

Simi Valley Ford sold vehicle for inflated price and did not present documents. Rip-off! Simi Valley California

  • Reported By:
    Simi Valley California
  • Submitted:
    Fri, September 10, 2004
  • Updated:
    Wed, November 10, 2004
  • Simi Valley Ford
    2440 First St.
    Simi Valley, California
    U.S.A.
  • Phone:
    805-887-5001
  • Category:

I was referred to Simi Valley Ford by Costco. I was to purchase the vehicle for $200 over invoice. The sales manager, David Ochoa did not show me the invoice paperwork saying it was "misplaced". I went ahead with the sale and then called Costco who informed me that Simi Ford had inflated the selling price by about $3000. As a result, David Ochoa was either transferred or fired. Also Costco had the dealership "shadow shopped".

They were also reprimanded by the Costco Auto Buying program. My paperwork was redone and my payment were lowered by $105. The management never apologized and in fact ignored me for the most part and dragged their feet in "helping" me. I will never buy from these people as their credo seems to be "if you can cheat someone and get away with it, that's OK". Total bunch of jerks.

Doug
Simi Valley, California
U.S.A.

2 Updates & Rebuttals


Doug

Simi Valley,
California,
U.S.A.

changing from being called Bob Beatty Ford to Simi Valley Ford

#3Author of original report

Wed, November 10, 2004

Jason is wrong. I believe the dealership was in the process of changing from being called Bob Beatty Ford to Simi Valley Ford. Doesn't really matter. Also I must state that Jason told me I had to return my leased vehicle ONLY to Simi Valley Ford and no other dealership. NOT TRUE. Also, if as he states, I got the car from Bob Beatty, why would I have to return it to Simi Valley Ford if it's two different dealerships? I know what they did to me and Costco has it on record.


Jason

Simi Valley,
California,
U.S.A.

And now the rest of the story.

#3UPDATE Employee

Tue, November 09, 2004

Doug neglects to mention that he purchased his vehicle from Bob Beaty Ford. As a pure point of fact, Simi Valley Ford did not even exist at the time he purchased his vehicle.

Doug has been in to Simi Valley Ford recently to drop off the 2002 Ford Explorer he had leased from Bob Beaty Ford. When his over mileage fees and damage charges were calculated, he decided not to drop off the vehicle at Simi Valley Ford.

Since he has never done business with Simi Valley Ford, we hope that Doug will now do the honorable thing and retract his unfounded allegations against Simi Valley Ford.

By the way, if there are any Costco members in the Simi Valley area, please contact Ron Schenk directly at (805) 583-0333 to obtain your discounted "no-haggle" Costco price.

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