Complaint Review: Simple Escape

On january 19,2005 I discovered that this company was debiting my account $14.95 since August 1,2004,I was raving mad. I called them and requested a refund because i had never authorized this deduction or ever profited from the charge and was unaware of the company or what it offered.

They told me that they provided discount certificates of some sort for different resturants and stores. I said well where is my discount information and they said it was sent out ,i said i've never received anything of the sort and i want my money back and close this bogus account.
They also told me time life gave them my information or i ordered something from timelife and was offered their service and excepted it at that point i noted to call them and give them apiece of my mind and i did and told them to take out any information they had on me and never call or send me anything else from their company timelife that is . So i said to simple escapes, i want what evidence you have stating that i have authorized your company to draft my account and they said they had it on tape i said i want to hear it and of course they never provided that and would only refund the last payment of $14.95.

I said do you mean to tell me you have pulled 14.95 out of my account for 6 months and as you can see i have not used this account and was unaware of it's exsistance and you still refuse to refund my money they said yes and of course i lost it at that point and i said you will refund my money when i'm finished with you.

And knowing i was not going to get anywhere with them because i wasn't about to hire an attorney for the lost of 80 bucks so i called my bank and told them that i didn't authorize these charges and was unaware of the company alltogether and they refunded me every single dime and launched and investigation into that fraudulent company simple escapes and after a few weeks guess what appeared in my account a refund from simple escapes for every single charge that they made to my account and that bank is wachovia they don't play.so whatever i couldn't accomplish they did and i will never bank with another bank because they handled their business and not only did they give me a refund for the money them selves they launched an investigation and got simple escapes to give me a refund as well and that was sweet revenge .
So my advise to anyone that works for a living and don't have the capitol to go after these crooks put it in the hands of your bank because they have the means and the muscle that you do not and if the bank your banking with doesn't, take every dime you have in that bank out and go to wachovia.

Mary
arlington, Virginia
U.S.A.

Click here to read other Rip Off Reports on Simple Escapes aka MWI

CLICK HERE ...*EDitor's NOTICE ..MWI Lawsuit filed

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.