Complaint Review: Simple Escapes

I called the automated phone number for my bank today, as I do almost everyday, just to make sure that I had enough money in my account. I found out that a company called "Simple Escapes" under "HCI Simple Escapes" had debitted $99.95 from my account. The only other information I had was a phone number. I immediately disputed the amount with my bank and then called the phone number. It didn't work.

I then checked online and found out about this scam. Fortunately I was able to obtain another phone number, which I called. This time I made contact with voice mail. I was instructed to enter "1" if I had questions about my membership fee. I did so and then entered my phone number. The line went dead.

I called back and entered "2" (the number to hit if you want to place an order). This time I actually got a live person. I explained that I had never heard of their company and that I wanted my money put back in my account. I was then transferred to a person who tried initially to talk me out of it. I told him I WAS NOT INTERESTED and that I was aware of their problems in Minnesota and that they were scammers. I told this person that if the money was not put back into my account within five business days I would place a complaint with the Attorney General in Oregon. He stated the money would be in my account in two days.

I asked him how he could work for a company that scams. He just stated that they don't scam, even though I told him I was aware of numerous complaints against them. He didn't hang up on me, which was surprising. Of course, I don't have my money back yet. We shall see what happens.

Now I will cancel my debit card so they won't have my info anymore.

I'm just adding one more complaint to the many against this awful company.

Christina
Florence, Oregon
U.S.A.