Print the value of index0
  • Report:  #620310

Complaint Review: Simple Filings

Simple Filings (Hemeris corp) Charged $187.00 for EIN astill #1 in Google search engine lookup for "new EIN" Internet, Internet

  • Reported By:
    Vincent442 — Sana clarita California United States of America
  • Submitted:
    Mon, July 05, 2010
  • Updated:
    Tue, August 31, 2010

I used this service because it was lsited #1  in the Google search engine. Charged $187.00 for a 5 minute form. I never recived acknoldgement from them thereafter and had to call IRS on my own to determine the filing status.IRS  offered service free with identical paperwork filing.

1 Updates & Rebuttals


Representative

Kansas City,
Missouri,
USA

Unfair Critic

#2UPDATE Employee

Tue, August 31, 2010

We are a document preparation and filing service that strives to succeed by providing intuitive proprietary forms, clear help content, quick processing times, and quality customer service. My assumption is that what happened in your case is one of two things:

1- Our e-mail(s) to you may have been filtered to your spam or bulk mail folder.
2- Or, you may have accidentally mis-typed your e-mail address on our site. This isn't to say that anything is your fault, it is just simply something we all do sometimes.

In either case, a call or e-mail to us to alert us to the issue would have resulted in a quick correction.

We apologize for any negative experience. It is not in line with the experiences of our many satisfied customers over the years. But we will take it to heart and strive to continue improving. 

Respond to this Report!