Complaint Review: Simple Health

\I was called on 1/17/2017 to purchase an insurance policy in the place of OBbamacare  due to me not having insurance and the fact i was unemployed, they offered a "resonable" policy.  I paid administrative fee plus 1st month''s premium.  I nver received an email nor a written polciy.  I immediately started contacting them and they referred me to 3 websigtes and 2 other phone numbers (different companies) to get the information i needed.  Of course, none of it worked so i called on 1/20/2017 to cancel and request full refund.  I was told i would get full refund within 7-10 business days.

I never recieved anything refund nor email.  I have contacted them almost on a daily basis with a minimum of 15 phone calls.  I hvae talked to a different person each time as well as 3 Senior case managers that each gave me many assurances and excuses.  I was told i would recieve an email withing 24-48 hours confirming my cancelation as well as the infomation that my refund woujld follow in 7-10 business days.  NEVER received anything.

I have filed a complaint with Texas Board of Insurance.  This company is a complete fraud and I have one recommnedation: STAY AWAY PERIOD!!!!