I purchased my Green Bay Packers flag, and paid the shipping of $6.99. Now granted $6.99 is no big loss, but I really wanted that flag. I've emailed three times, each time I get a canned response which I have copied below:
Thank you for contacting us.
One of our staff members will review your question and respond as quickly as possible in the order your email was received.
If your question is about
shipping and handling:
Please note: Shipping and handling times vary from 3 to 4 weeks. Since these are promotional items and the amount of orders we receive is very high it does take longer than traditional shipping.
If you are looking for your tracking number please note that tracking numbers are dispatched automatically as soon as our shipping company provides a number to us.
If you made a mistake on your mailing address
we will correct it as soon as possible to ensure delivery.
If you have any other questions please let us know, we will respond to your message as promptly as possible.
If it has been longer than 4 weeks (28 days) and you have not received your item please let us know, we will look into your order immediately.
I guess the old folks were correct when they said "a bought lesson is the best lesson". I'll just make sure no one I KNOW will purchase from simplyfabo....they are absolutely NOT FABO!