Complaint Review: Simply Moving Company

how is it possible for your company to be in business for at least 1 year if you didn't establish your incorporation until 8/2007?

how is it possible for you to be in business for at least 1 year if you didn't get your license until 8/2007?

how is it possible for you to be in business for at least 1 year if you didn't become insured until 8/2007?

you state that you've been in business for the last year, but when you filed your information with the better business burearu you're listed that you've been in business since 8/2005! you can't even keep up with your own lies!

do you not realize that all of your company information is public record information? all someone has to do is go to the: maryland deparment of assessments and taxation website (www.dat.state.md.us), and look up your company information under the business data search. YOU ARE LYING TO YOUR CUSTOMERS!!!!! there your potential customers can see how long you REALLY have been in business.

you lied to the better business bureau to get to use their logo. i've reported you to them and demand answers to why they didn't do a background check about your scam before sticking their name behind you!! FRAUD!!

To be a memeber of the BBB, a company has to be in business at least 1 year which was researched by the BBB, also to be a local mover in the state of MD all you need is trucks and workers and that's it. We spent the 1st 2 years advertising with postcards to home owners in the mail and did jobs that way until we got 2 years under our belt for the membership and the $20,000 profit needed to go to the next level with all of the fees, memberships and insurances.

i'll post my order number, but what is the point?! all your going to do is give your story about why you stole my stuff! you might even lie and say it isn't my order number. thats what con artists do. lie, cheat, steal, to get a buck!

Right or wrong?
you claim your company has been in business since 8/2005 based on your website and the better business bureau website. but after seeing the other post, i researched the public records on your company. you've only been in business since 8/2007! FRAUD!! if you're going to lie about how long youve been in business your dag on sure to lie about everything else!

jim, thank you for your suggestions.

Just to prove that the original complaint "Dominique" does not exist, what's your order number Dominique?

...but it's usually a waste. The problem as others have found out is that movers have a unique tool in their arsenal and that is something called the Carmack Amendment. Carmack has been on the books since the time that railroads were popular methods of travel. Essentially, Carmack limits the amount of damages to what is stated within your contract - in other words, Carmack prevents a mover from suing based on negligence during the move. So, if the mover breaks a bunch of stuff during a move or damages it so severly, the recovery you're allowed is usually limited to what the contract states - which is probably $0.60/pound.

For example, your 40lb. plasma TV they dropped would yield you a recovery of $24 MAX. I mean you can talk to an attorney, but most attorneys would tell you the mover has more rights than a consumer, and the mover will win.

A class action won't work because of Carmack either; the moving industry is considered to have a lot of corrupt movers and using one of the big named companies is one of the only ways you can insure yourself of a decent move. Even in the case where the FMCSA fines a mover for things like hostage loads and fines the mover $10,000 - before the FMCSA can collect, the scam mover shuttters the door and reopens under a new name, new DOT number, etc... and collection becomes impossible because the mover ends up dissolving the corporation before collection of the fine takes place.

One option you have is to pursue the case in small claims based on whether the mover charged you more than what was contractually agreed to. In a local move, that is a tougher road to success because you were quoted $65/hour (which BTW is way too cheap - reputable movers charge in excess of $105/hour for 3 men in the state of Maryland), and movers don't generally screw that part up. However, from what you said, they billed you $780 in materials and $1300 total, meaning the labor was $520, right? That means they billed you for 8 hours. If they include 1 hour of travel (which makes the entire episode 5 hours), it means you were overbilled by $195 based on your story, so I would at least try for that because that's a dead bang winner 100% of the time. If the 4 hours includes the 1 hour travel, then obviously I'm off by 1 hour - but you get the idea.

I would also file with the BBB because there will be people that will somehow trust the BBB as a valid source (I personally do not - especially if they happen to be a member of the BBB, but if there are enough complaints numerically, it will force people to go elsewhere) when they look up this mover. There are also sites like complaints.com and movingscam.com that are good places to lodge a complaint as well. Don't neglect the complaint part of the process simply because you think you're going to sue them, or think you'll succeed in one. Believe me, it's not a waste to go those places and lodge the complaint - I mean you want scam movers to be prominantly displayed in every Search Engine imaginable and that only helps the next person.

If they haven't provided a claim form yet - demand one immediately; they have to give it to you and there is no way they can avoid paying the claim. Don't wait because there are often statuatory limitations regarding time - in other words, if you don't file the claim timely, it's an automatic denial. However, as I said, the recovery is limited only to the valuation stipulated in the contract, so keep your expectations in context.

Now there was one thing wrong you said; according to the FMCSA website, which houses information for movers, they have been in business since September 2006, which would be 2 years; at one time they claimed to be around longer than that, but it's 2 years. Not a material misstatement..... but it is what it is.

File the complaints, do what you need to do, and best of luck to you.

OH PLEASE!!!! YOURE RECORD SAYS ALOT CROOK! NOW YOU'RE TRYING TO JUSTIFY YOUR CUSTOMER COMPLAINTS BY SAYING WE'RE ALL ONE IN THE SAME!!!! HOW LAME CAN YOU BE! I GUESS EVERY OTHER PERSON THAT IS GOING TO COMPLAIN ABOUT YOUR SHADDY PRACTICES IS ALSO GOING TO BE THE SAME PERSON TOO! WHAT ABOUT THE 2 OTHER CUSTOMERS OUTSIDE OF MYSELF? I GUESS THEY'RE THE SAME PERSON TOO. SUCH A JOKE AND WAIST OF TIME!

If anyone needs documentation against this company to help sue them in court please contact me.

Freedom of speech is one thing but freedom of slander is another and from someone that is not even my customer, I looked through the records and have never moved anyone with the name Dominique so how could I have wronged her. It is either a friend of Shannon Lee that is that is using an alias or could be her using an alias. I'm also thinking that it could be another moving company that sees a newer company trying to get off the ground and take money out of their pockets and using desperate measures to stop it because I have customers that tell me they are getting an email from an anonomous address with a link to these complaints.

So sounds simple, a new company is found, this website allows anyone to say what they want so lets create a fake customer with a fake complaint and we get the same customers so we will just send an email from a private email address that's not traceable to ruin their reputation, I wouldn't say it if I didn't know there are people in the moving industry that are this evil. Anyone that knows me will say that I am very honest and trustworthy and if I thought that I worked for a scam company, I would quit immediately.

I have no customer named Dominique that was moved on 12/2, I believe this is a friend of another complaint Shannon Lee who is trying to scam Simply Moving out of our payment for services that we provided and now she is either using an alias or having her friends write bad comments about us to hurt Simply Moving more by stating we did a horrible job and stole her things which is not true at all.