Singer.com, Igia ripoff singer call 800 711 8357 use redail about 50 times keep talking when on hold tell them to cancel order and pray Las Angles California
orderd singer laser storm march 3/20 still waiting called they said it was backorderd waited a mo. called and cancled order still waiting for refund. if you call 800 711 8357 you have to use redail about 30 or 50 times while holding keep talking so the machine will not hang up on you. they say it takes 7-14 business days to cancel who knows haven't gotten it yet bad news tactica also represented singer storm for igia and has 300,ooo suit against it for not shipping and not refunding monies in a timely fashion, wander what singer will do what a way to fund terrioisiom all that money and no taxes? some one should have them checked out what do you think
Jerry
naples fl, Florida
U.S.A.
5 Updates & Rebuttals
Sherry
Dayton,Nevada,
U.S.A.
Get Real David
#6Consumer Comment
Fri, October 07, 2005
First of all the person who made the complaint is correct. They bought their vacuum from the same place I did. Igia (who represents Singer). I have had nothing but problems and the customer service reps I have spoken to have given me nothing but the run around. Today they hung up on me and then closed.
You also need to learn how to spell if you are going to send and email defending the company.
I will be calling Monday to cancel my order. If I do not receive my refund within 2 weeks, I will be filing a lawsuit against your company.
Sherry
Dayton,Nevada,
U.S.A.
Get Real David
#6Consumer Comment
Fri, October 07, 2005
First of all the person who made the complaint is correct. They bought their vacuum from the same place I did. Igia (who represents Singer). I have had nothing but problems and the customer service reps I have spoken to have given me nothing but the run around. Today they hung up on me and then closed.
You also need to learn how to spell if you are going to send and email defending the company.
I will be calling Monday to cancel my order. If I do not receive my refund within 2 weeks, I will be filing a lawsuit against your company.
Sherry
Dayton,Nevada,
U.S.A.
Get Real David
#6Consumer Comment
Fri, October 07, 2005
First of all the person who made the complaint is correct. They bought their vacuum from the same place I did. Igia (who represents Singer). I have had nothing but problems and the customer service reps I have spoken to have given me nothing but the run around. Today they hung up on me and then closed.
You also need to learn how to spell if you are going to send and email defending the company.
I will be calling Monday to cancel my order. If I do not receive my refund within 2 weeks, I will be filing a lawsuit against your company.
Sherry
Dayton,Nevada,
U.S.A.
Get Real David
#6Consumer Comment
Fri, October 07, 2005
First of all the person who made the complaint is correct. They bought their vacuum from the same place I did. Igia (who represents Singer). I have had nothing but problems and the customer service reps I have spoken to have given me nothing but the run around. Today they hung up on me and then closed.
You also need to learn how to spell if you are going to send and email defending the company.
I will be calling Monday to cancel my order. If I do not receive my refund within 2 weeks, I will be filing a lawsuit against your company.
David
New York,New York,
U.S.A.
true and untrue
#6UPDATE EX-employee responds
Mon, September 26, 2005
Yes we have had some cases with slow shipping and long waiting time on the phone...
In the past year company have done alot to improve the Customer Servise.
You can always reach them at 877 #
Another question is where did you buy our product from...
Many retail stores don't offer warranty ...
and are selling vacuums that are over 6 month (and we offer a 6 month warranty from the moment of original purchase(to the reseller as well)
meaning...
if you bought the vacuum from a rip off seller, not from the original manufacturor, and then tryed to get something fixed free from us... it wouldn't really work...
if you want to, you can read some more reviews at
www.singerlazer.com
I am now working as one of the OFFICIAL reselklers of SINGER Vacuums... we do provide up to 6 moth warranty, many other stores , don't , so be carefull
(standart delivery time is from 2 to 4 weeks, there were some exceptions, and we did had trouble with FedEx, but now they are solved)