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  • Report:  #1518555

Complaint Review: Sionpong

Sionpong I tried to cancel my order, but they said please accept it, and then I could return it for a refund. Now they offer a 25% refund only. NJ Burlington

  • Reported By:
    Nancy — Middlesex NC United States
  • Submitted:
    Sun, May 22, 2022
  • Updated:
    Sun, May 22, 2022

I ordered a set of three wooden hummingbird houses I saw on the internet.  I don't remember the original company name.  After ordering, I saw the exact product at considerably less, and also realized that hummingbirds would never use these houses. I emailed and asked for the order to be cancelled. 

Sionpong said they had been shipped, and for me not to refuse the package, but accept it and then contact them and they would give a refund. I did all they asked, including sending requested photos of the shipping label and product box. Every email from them is a stalling tactic, I see that now. 

After I had done everything they asked for, they offerred me a 25% refund. Good grief, this company must be raking in the dough by scamming people.

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