Complaint Review: Sirius Radio

First of all, we never got the 50$ rebate. I don't know if any ever did.. They went ahead and charged my account a MONTH before my service expired, without my permission. I had to call 4 times, and it always took at least 45 minutes. The service rep told me that it was "in the agreement, " and that it wasn't his problem.

I've never seen customer service like that anywhere in my life. then I get the "supervisor" some greaseball who talks tough over the phone. I told him to cancel the service and pay my credit card back. he gave me a bunch of crap, and I finally called the credit card company. The credit card company got involved after that, and she said I was the third guy that day to call about them.

For a few months after that, I kept getting calls over and over from them wating to give me 3 months for the price of one. It's a shame because the content is awesome, and when you can get reception, it sounds great. I've been listening to howard stern since I was 10, but I gave him up rather than deal with this scummy company. The show peaked in the early 90's anyhow. At least I can take comfort in knowing this company is gonna go bankrupt any day now. There's no way that company can survive if they keep treating their customers so poorly.

Wolf davis
lambertville, New Jersey
U.S.A.