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  • Report:  #1273820

Complaint Review: Sirius Satellite

Sirius Satellite Will not let me cancel my subscription New York New York

  • Reported By:
    George — Newport Beach California USA
  • Submitted:
    Sat, December 12, 2015
  • Updated:
    Sat, December 12, 2015
  • Sirius Satellite
    1221 Avenue of the Americas 36th floor
    New York, New York
    USA
  • Phone:
    866-635-5020
  • Category:

My Sirius satellite radio subscription expires in four days. I've had this service since 2007 and decided to cancel because I hardly listen anymore. You can't cancel online - you must call the number provided. The first time I called I gave them my name and they said they didn't have an account with that name - even after I spelled my name out for her. She then hung up on me. I've tried calling several more times but get automatically disconnected. 

I researched the issue to see if this might be a widespread issue with others. There are thousands of similar complaints so I'm quite certain my attempts to cancel are being ignored on purpose. 

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