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  • Report:  #435532

Complaint Review: Sirius Sattelite Radio

Sirius Sattelite Radio These guys should be run out of business Edison New Jersey

  • Reported By:
    odessa Texas
  • Submitted:
    Thu, March 19, 2009
  • Updated:
    Thu, March 19, 2009
  • Sirius Sattelite Radio
    300 Nixon Lane
    Edison, New Jersey
    U.S.A.
  • Phone:
    888-539-7474
  • Category:

My 3 year old radio quit working so I went ahead and bought a refurbished radio from sirius. It took a week to get it in and when I wanted to activate the radio I was finally informed that I would have to pay a 15 dollar activation fee for the replacement radio. Screw these guys. Now after reading ripoff report I see ther eis a fee for canceling, my a*s I have already spent 3 hours on the radio trying to talk to the right department to cancel my account they put you on hold and forget about you hoping you will hang up. I finally did.
I will have my information deleted before renewal and I will cancel these people and they will not get another dime off of me. It is no wonder these guys were about to go bankrupt, they need to. With customer service like this, it is a sorry state. Now the government allowed them to take over XM so you don't have any compitetion in the market place anymore. DO NOT GET A SIRIUS RADIO OR SUBSCRIPTION. You will regret it.

DW
odessa, Texas
U.S.A.

2 Updates & Rebuttals


Dw baucum

odessa,
Texas,
U.S.A.

Day light came and the vampires went home

#3Author of original report

Thu, March 19, 2009

I was able to talk with Sirius Today @ 0800 CDT and got right thru. Customer rep Jennifer said she would wave transfer fees and set me up. Also asked her about the cancellation fee, If you cancel your subscription with sirius there is a $75 fee for this. My six month sub. cost me $89 so I guess you are better off not canceling your sub. as you will end up oweing them money. You may chose not to re subscribe and there is no fee. I really think this is a raquet but if you read this atleast you will know.


Dw baucum

odessa,
Texas,
U.S.A.

Day light came and the vampires went home

#3Author of original report

Thu, March 19, 2009

I was able to talk with Sirius Today @ 0800 CDT and got right thru. Customer rep Jennifer said she would wave transfer fees and set me up. Also asked her about the cancellation fee, If you cancel your subscription with sirius there is a $75 fee for this. My six month sub. cost me $89 so I guess you are better off not canceling your sub. as you will end up oweing them money. You may chose not to re subscribe and there is no fee. I really think this is a raquet but if you read this atleast you will know.

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