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  • Report:  #809039

Complaint Review: Sirius/XM Satellite Radio

Sirius/XM Satellite Radio Sirius XM bricked my Starmate Replay during one of their updates and unauthorized , they then billed my credit card for two new radios !!!! Their forced satellite radio update rendered my satellite inoperative New York, New York

  • Reported By:
    JN — Woodbridge Virginia United States of America
  • Submitted:
    Wed, December 14, 2011
  • Updated:
    Wed, December 14, 2011
  • Sirius/XM Satellite Radio
    1221 Avenue of the Americas
    New York, New York
    United States of America
  • Phone:
    1-866-635-2349
  • Category:

Sirius bricked my satellite radio and now they want me to buy a new one !!!!  They forced a satellite download update on me and it rendered my receiver inoperative.  Then they send me two ne radios and bill my credit card that they had on file ;  all unauthorized ! Thats right , unauthorized.  I discovered the charges when I checked my bank account.  I have been on the phone with them for three days for a total of over 4 hours and I'm left with a bricked radio and charges on my credit card that I will likely have to report as fraud!!!

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