Sit'n Sleep Stores And Sleep Well (sales Mattresses And Related Items) Sit'n Sleep stores are Thieves with license. The mattress in their showrooms are used as sample to sale, but are not the same quality they deliver them at home. They tailored their invoice by making customer sign an invoice with "No refunds and sales are final" However, they know that their product is manufactured only for their store, using a recognized brand names to bring customers. They Have Serveral Stores All Over, But The Main Office Is In Gardena, California
My husband an I purchased a I King size mattress at Sit'n SLeep store located at City of Industry in California. The Store Manager by the name of Jason Mc Carron directed us to one of the good mattress made by Airelon. We requested good mattress free of latex and polyester due to health reasons. The mattress in display was good. He indicated that it was latex free, no polyester and 25 years warranty.
He also indicated that all details and information about the materials used to make the mattress will be suplied at deliver day with the new mattress. We believed him and trusted his knowledge and possition as a manager. The mattress arrived a week later, the same momemt we received it, we called him letting him klnow that the mattres was no the same as the one we chose at the strore. We went to the store again, and told him the above.
He insisted that we must use the mattress a least 30 to 60 days before any exchange could be made. On speculation mood he statated that probably the manufacture used wrong materail or did no pass quality control. I slept great part of one night on the mattress and could not sleep one more night, my husband tried two nights could not sleep one more. The mattress is very hard with uneven surfaces is very lumpy all over and I has a hard spot extended by the center.
I referred this to the manager, he stated that the mattress was made to be used by two people only.(Ja! Ja!Ja!) So,right now I am soo determined to take this complaint as far as I can, because I am not willing to lose my $2,705.00, only because the crooks found the way to still money from hard working and decent people. Please click on: (((link redacted)))
Virginia
West Covina, California
U.S.A.
1 Updates & Rebuttals
Anonymous
Lake Elsinore,California,
U.S.A.
Jason McCarron is a cheating liar!
#2UPDATE EX-employee responds
Mon, February 09, 2009
Virginia:
Your story isn't unique, unfortunately. Jason McCarron is an incompetent lying cheat. He use to be the Regional Manager until he finally got demoted back down to store manager. Upper management keeps him around only because they are out of touch with what is going on, kinda like a ostrich when their head in the sand. After working with him closely for more than 7 years I learned not to trust him, as nobody else does - not even this now ex-wife he cheated on with 4 other women. He has absolutely NO problem lying straight to a customers' face just like a well skilled snake oil salesman. His southern accent is hammed up because he believes it helps him close deals. Not a person in that organization has ANY respect for him and he leaves a wake of destruction in every store he runs. Usually he gets moved from store to store leaving the incoming manager to do "clean up". The fact that he got promoted shows the lack of real leadership from the Vice President of Sales, but when you kiss butt at the Olympic level as Jason does promotion is what happens. Jason has his head so far up upper managements' butt when they stop abruptly Jason gets a broken nose. In fact Larry needs a glass stomach so Jason can see! I believe that if upper management actually tried to do something right instead of playing favoritism Jason would be out of a job and the rest of the honest salespeople would throw a party!