Complaint Review: SK Auto Parts - NEKO Enterprises

On Sat. Feb 28th I ordered 2 parts from Hector at SK and was lead to belive they had the parts and they would be shipped on Mon. or Tues. I noticed on Mar. 2nd my bank account was debited $320.00, they wasted no time taking my money.

After a reasonable amount of time, about 10 days I called to inquire about my order. I was told the person I needed to talk to was not there at the moment but, they would call me back. Of course they never did so I called the next day. This time I found out my parts were never shipped but they would find out what happened and ,of course, call me back. Again they never called. This went on for days, soon they just stopped taking my calls. I ended up using my nieghbors phone ( different caller ID ) and was told they got my part but it was damaged and they would have to locate another. After about another week I called and canceled my order, my account never got credited. I then recieved a certified letter via US mail telling me they did not have "an operational credit card processing terminal" and please request a "chargeback" from my credit card company. In other words they were asking me to commit fraud on thier behalf. When I finally got thru to them again I was told they would send a check out right away. Guess what? No check, no credit, and now the company appears to be out of business.

Dave
Port St Lucie, Florida
U.S.A.