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  • Report:  #329586

Complaint Review: SK Hand Tool Corporation

SK Hand Tool Corporation Made it economical infeasible to get a tool replace that was guaranteed for life McCook Illinois

  • Reported By:
    Ocala Florida
  • Submitted:
    Wed, April 30, 2008
  • Updated:
    Wed, April 30, 2008
  • SK Hand Tool Corporation
    9500 W 55th Street, Suite B
    McCook, Illinois
    U.S.A.
  • Phone:
    708-485 4574
  • Category:

I purchased Sk Hand tools because they have a lifetime guarantee. One of my sockets is broken but unlike Craftsmen, SnapOn, Mac or Matco where I could get a replacement by in the case of craftsmen by going to Sears and simply getting a replacement or in the case of SnapOn, Mac, or Macto they would stop by my place of business and replace the tool for me, SK Hand Tool Corp wants me to ship it to their Corporate office via UPS which would require me to pay for UPS pickup plus shipping which would be a greater cost than the cost of replacing the tool at one of the aforementioned tool companies.

John
Ocala, Florida
U.S.A.

1 Updates & Rebuttals


Robert

Bowie,
Maryland,
U.S.A.

Easy to swap out

#2Consumer Comment

Wed, April 30, 2008

Most of the tool trucks(Snap-On, MATCO, MAC, etc) carry SK and other lines of tools. They will exchange it for you. Florida also has a chain of stores called Tool Shack. This store carries SK and will exchange it for you. There are SK Tool trucks in Florida. Call the company and ask for one of their drivers.

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