Complaint Review: ski butternut

Ski Butternut SCREWED my family

Butternuts Season Ski Passes - Its a Bad Deal

Having skied Mohawk Mtn here in CT for years, my kids wanted to try a new ski area.

They went to the ski shop, collected a stack of brochures and read each one.

After several family meetings, the kids said they wanted to try Skibutternut  in Great Barrington, Ma.   We picked a Sunday in early March and had a fun day.
 
The Butternut ski staff there was out in force talking to everyone pitching to purchase a 2011-2012 season pass and ski free the rest of this season.

My wife who usually shuns these type of sales pitches, was enticed by the generous Butternut promotion, buy now, and ski free until their April close. 

Butternut showed us charts how they opened for skiing in early November and closed in late April.  ( we later learned this was a crock ) 

We thought we would get 5-6 more weeks of family ski fun we were DEADWRONG.

We fell for their sales pitch, purchased 4 season passes only to learn a week later we got ripped off big time. 

Ski Butternut didnt stay open to April as advertised; they closed 10 days later despite lots  of snow still on the hill. Their explanation for closing early was: lack of skier demand.

Ski Butternut Basin screwed my kids out of fun. Not nice and not good business.

They advertise they are family friendly Ski butternut IS NOT family friendly.

Skibutternut will grab your money, and not deliver on their promise..

Stupid us, we paid by cash.  If we had paid with credit card we could have disputed
the charge and gotten our money back.  I dislike companies that scam families.

Our family really got turkey-stuffed by the butternut rep who sold us on this crappie deal.

As we approach the 3rd week of December 2011 Skibutternut is still Closed for Skiing

NEVER AGAIN BUY A SEASON PASS FROM  SKI BUTTERNUT 
They promote CHEAP PRICES & 4.5 mo of skiing youre lucky to get 2 / mos

I would Not Recommend Skibutternut.com; its Family Unfriendly. 

If you do ski here, always use your credit card so you have protection
and the option to dispute the charge if the ski conditions are bad or their
food is undercooked.

We paid a stiff price for our mistake. 

Never trust a ski sales rep theyre worse than a car salesman! 

Hope everyone learns from my $1,400 mistake. It was, and still is painful!

Post your similar experiences below

Sincerely,

Dan Smith