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  • Report:  #1405163

Complaint Review: Skin Contours and Neue Wins LLC

Skin Contours and Neue Wins LLC owned by James Nguyen Tricked me into giving my CC info to cover shipping yet there was a cancel date which I missed Santa Ana California

  • Reported By:
    Mark Hopkins — Strongsville Ohio USA
  • Submitted:
    Mon, October 09, 2017
  • Updated:
    Mon, October 09, 2017

I was on the internet and a pop up showed up asking if I would take part in a suvey in return for a free gift of skin care products.  All I had to pay was the $4.95 shipping cost.  There was a pre-checked box sayiong that I agreed to join a club that and if I did noty cancel within 14 days (before my CC bill) that I would be charged $89.77 for the Eye product and $98.71 for the Skin Contours product.

The product arrived with no paper work or invoice explaining what I have received or that I had to cancel with 14 days to avoid my CC getting charged.  When I received my CC bill and the charges appeared, I call right away to cancel only to be greated with the most rude and arogant customer service person.  

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