Complaint Review: Skin & Eye Endear

My Husband who suffers from Dementia was lurded to this company by manipulation. Offered No Price for item! $.99 cents to process for each item. $5.95 and $4.95 for Shipping! No mention of days of trial. Product was ordered 3-22 and shipped to Incorrect Address 3-23 from Buffalo, NY. Products show another address as Las Vegas, Nevada. Upon receipt of the merchandise yesterday because it was shipped to invalid address. I was shocked and mortified that they hit my bank account for $85.95and $89.95. Having no knowledge of this transaction I had to research with the bank. The company is so fraudulent they do not submit an invoice in the box. When I reported that the merchandise was sent to the incorrect address and that my Husband was ill and did not understand their disclosure policy. The Customer Service agent said You need to keep a closer eye on your Husband. Well, needless to say, I can not repeat what I said to the disrespectful Customer Service. I have submitted the USPS tracking information to the Bank and the Attorney Generals office for their consideration. I will be returning to the bank tomorrow 4-6-17 to complete the second claim to this company. I am sorry my Husband is to ill to understand, but in the kindness of his heart he only could see that he was buying something that appeared inexpensive for his wife. This company prys on the weak and gullible. The old analogy " If it looks to good to be true, then it is!" It is so disappointing that a company can not stand on the merits and quality of their products, they have to mislead people. Truly sad!