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  • Report:  #1201069

Complaint Review: skin logic

skin logic tryskinlogic.com ordered trial sample for $4.95..was sent a pkg. another pkg. and was charged $89.95 cancelled.charged $94.90 next month internet

  • Reported By:
    Fay — High Springs Florida
  • Submitted:
    Mon, January 12, 2015
  • Updated:
    Mon, January 12, 2015
  • skin logic
    customer Service
    Internet
    USA
  • Phone:
    (888) 959-6072
  • Category:

I ordered skin logics trial sample for $4.95..I admit I did not read fine print..I received a (30ml) sized jar in the mail..tried it, wasn't happy with it, it burned..then I received a jar (15ml) sized and was charged $89.95 on my Visa.

I called their Customer Service # (888) 959-6072, and was sent an e-mail confirming my cancellation and stating that my status was updated and that any ongoing or all future chargs have been cancelled as per my request.

The next month I was charged $94.90 on my Visa Card and I did not receive any product from them.

I tried calling the Customer Service and couldn't get past an auromated voice that said my cancellation had been filed.

I tried to send an e-mail to them through their from address on my e-mail..Customer Service <cs@tryskinlogic.com> an it won't deliver  ...the address comes back as''''\''Customer Service<cs\''''<''Customer Service<cs''''@tryskinlogic.com

 

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