Complaint Review: Skin Noir

EyeNore and SkinNore through their online seller ad. The ad clearly stated that I could get a FREE sample of both items with the understanding that I would pay $4.95 for S&H for the EyeNoer and $5.95 S&H for the SkinNore. These amounts were taken out of my account on June 30th. There was also some random .99 cent charge taken out as well. 

Items were received on July 5th. When I payed for the S&H I made no agreements to make future purchases. Yet this company claims that after 14 days I am obligated to pay $89.95 for EyeNoir and $85.95 for SkinNoir (Per Month).

The representive said that there is a box that I have to check stating that I am over 18 and that if I continue reading it will tell me that I have 14 days. Etc. So I went back to the web site. The box simply asks if you are over 18 and if you agree to their terms and conditions. It does not go on to say what they are. She finaly said she would cancel future shipments but would not refund this months deduction from my account.

After several failed phone calls to try and get this company to resolve this matter. I just hit a brick wall. Whenever I would ask to speak to a member of management they would be more then happy to let me, then they would then transfer me to a holding phone. No one ever intended to answer those calls.

The website says that it offers complete satisfaction!

It does not give you the price of the products

It does not tell you that when they mail the product to you the clock starts ticking the day they send it out! So if it takes 3 day to get to you then thats 3 days off the 14 day trial.  ( A TRIAL PERIOD, I NEVER KNEW I HAD ANYWAY ).