SKIN Noir / EYE Noir Company not accepting return items Sta. Ana California
A complaint was lodged against the company yesterday concerning their unsolicited sale practices of forcing their products on consumers. EYE Noir, an eye serum and DKIN Noir, an anti aging cream, offerred their products on TV free with the exception of s/h charges.After 2 weeks of delivery, my credit card was charged $89.95 for the SKIN Noir and $85.95 for the EYE Noir. Spoke with Ms. Ebony Richards who claimed that opting out within 14 days would have prevented this. I didn't notice this in their TV advertisement. At any rate, since the products remained unopened, I want to return the goods. However, Ms. Richards stated that the warehouse doesn't accept returns. This was never mentioned in the their infomercial. This practice is one of the worst rip-off and scams I have ever seen.