Print the value of index0
  • Report:  #1315835

Complaint Review: Skin Optics/Eye Essentials

Skin Optics/Eye Essentials Sample Offer a Scam Internet

  • Reported By:
    KathyD — St. Peters Missouri USA
  • Submitted:
    Fri, July 08, 2016
  • Updated:
    Sat, July 09, 2016
  • Skin Optics/Eye Essentials
    Internet
    USA
  • Phone:
    888-612-0817
  • Category:

I saw offer for free sample of Skin  Optics for just shipping  After going  through required screens it then came up an additional offer for Eye Essentials.  I did not want this offer but when I hit screen it automatically entered it for shipment.

This was 6/24/16.  I did receive sample but no written material included.  Today I notice two charges on my checking account; one for $89.95 for Skin Optics and another  for $86.95 for Eye Essentials!  I immediately calledd888-612-8019 (Skin Optic) and spoke to Jasmine.  She informed me that there was 14-day trial period and I would have had to call to  cancel within that period.   I explained I never saw this when I applied for sample.  She said she could cancel my membership but no refund  would be given.

I then called 888-612-0817 (Eye Essentials) and spoke to Willy.  I was given same line.  Asked where did it state about 14-day trial  period.  He said there was box  that  stated  "I am over 18 years old"... etc and also states about trial period.  Said your trial period ended 7/7.  Today is 7/8.  This is totally ridiculous!  They did not send any written material with sample  nor did they state any of  these conditions when they send confirmation email.  I am a Senior Citizen on Social Security.  This scam has me so upset about this kind of cost. 

Something should be done about this!

Respond to this Report!