Skin Optics Eyessentials Made me think I was paying and ordering samples of their product, when in fact they said I was paying for shipping, and later billed me for $89.00 for the product. I believed I was getting samples. Nationwide
Ordered what I believed were sample size bottles of face cream. I was billed $5.00 and $6.00 for what I thought to be payment for the samples. When I called, asking why I had been charged $89.00, they said the cream should have been returned within thirteen days, which, again I was not aware of. Also said the money charged for samples was really for shipping, again was news to me. Apparently there never were Samples, just a rip off to get me to order The $89.00 product. I am on a fixed income, I never would have ordered face cream that costly. I am working with my credit card company too. Thank you.
1 Updates & Rebuttals
Put complaint on hold
#2Author of original report
Mon, February 01, 2016
Would like to work with my credit card company first. After that you may continue to help if you can. I see my complaint has been posted, and that is ok. Will not be able to do anything until I receive my statement from Visa. So l would like to put this on hold for now. Thanks