Skin Opulent, Simply Beautiful Solutions Costly Rip Off Internet
I signed up for a free online trial of Skin Opulent advanced eye serum and Skin Opulent skin cream. Nowhere, was there any statement on the web page, that the trial would become an automatic monthly product shipment and charge to your credit card. A credit card was required for product trial shipment only. I received the samples and did not find any benefits as claimed. A month later I received both products shipped to me again. This time, my credit card was charged for both products. Each product was $94.00 I called the company and told the customer service person that I did not order the product and want to ship the product back.
The reply I got, was that they would give me 50% off of the price, for being a first time customer. I repeated that the product did not work for me and that I wanted to return it. The customer service then said that they would give me a one time 75% discount, if I kept the product. I asked the customer service person why would I want a further discount on a product I don't want to use. Her reply was that I may want to use it in the future. Seriously?! If it didn't work in the first place, and I don't want it, why would I keep it for future use?! Clearly she was reading mindlessly off of a computer screen. I insisted that I do not want the product, period!
The customer service then told me to be aware that I would be charged a restocking fee for each individual product at $9 an item plus pay for the return shipping. I have never heard of such a scam nor dealt with a customer service person, that kept trying to sell me the product at a lesser % discount each time. So just because I fell for a free trial only, I now have to pay $18 for restocking, plus shipment back, for a product that doesn't work in the first place. This is a dishonest business not interested in having their product returned. They would rather give you 50%, then 75% discount to keep the product and let them keep their profits. If they are this unethical, why would you trust the product itself?!