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  • Report:  #1358057

Complaint Review: Skin Opulent

Skin Opulent Skin Opulent Advanced anti-aging creamEye Opulent BEWARE: "Free Trial" is NOT Internet

  • Reported By:
    Lola318 — Yardville New Jersey USA
  • Submitted:
    Fri, February 24, 2017
  • Updated:
    Fri, February 24, 2017
  • Skin Opulent
    Internet
    USA
  • Phone:
    877-738-3861
  • Category:

 I saw an advertisement for a "free trial" of Skin Opulent and Eye Opulent and decided to give it a try. Unfortunately it wasn't a free trial as much as it was a delay billing. I paid shipping for each product, and received them shortly thereafter. Less thank 2 weeks later?'c my credit card was charged for $89.95 and $85.95. I called thinking they were sending me "my first shipment" as I know some companies will automatically sign you up for an auto shipment. The customer service rep told me this was NOT the case, and in fact the "free trial" was use the product for 14 days, then they bill for the product that was sent. I was told this was somewhere in the "terms and conditions" I agreed to. It may have been, but it certainly wasn't in any way shape or form evident on their website. They also billed my card 14 days after I signed up, rather than 14 days after I received the product. When I called, the rep had a very "oh well, you agreed" attitude...

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