Complaint Review: Skin Royale/Eye Royale

This company was offering free samples of Royale Skin Serum and Royale Eye Cream that was created for Angelina Jolie. The cost was for Shipping and handling only.  One was $4.95 and the other was $5.95. When the order came there was NO packing slip or paperwork that came with the order.  Approximately 10 days later they charged my Visa card another $89.95 and $86.95.  I called the company and asked them how this could have happened?? She said it was a 14 day trial and I would have needed to call and get an RMA# and return the product within the l4 days. I never saw anything as to that when I ordered the samples.  I asked her to please credit my account and she said she could not do that.  I asked her for an RMA# so I could return the samples and she told me it would take about 30 plus days to get a refund and that I would be charged a restocking charge so the best she could do is give me a 50% refund. I told the  women that I was on a fixed income and needed all my money back. She still refused to give me my $176.90 back and there was no one else I could talk to.

This company go under several different names but there all the same company out of Santa Ana, California but they say the company is in Arizona. This company is a total Rip off that won't return your money.