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  • Report:  #1348437

Complaint Review: Skin Royale

Skin Royale Count day of purchase as 1st day - BEWARE! Internet

  • Reported By:
    AriesK — Newport News Virginia USA
  • Submitted:
    Sun, January 08, 2017
  • Updated:
    Sun, January 08, 2017

Although these folks say that I agreed to a 14 day trial, no where in the email responses for my order is that indicated and I certainly did not see it (wherever it happened to be buried) in my online order that initially stated "Free", but ended up saying i had to pay for 'shipping'. The total cost was to be $4.95. My order was placed at 9:49PM on 12/25/16.  At 1PM on 1/8/17 I noticed a charge of $89.95 on my bank account and immediately called to ask what this was for. I was informed that since I had not called to cancel within the 14 day period they were entitled to charge my account.  Give me a break!  Two hours prior to midnight and you're going to call that my 1st day??!! Wrong!  If you count 24 hours, from 12/25/16 to 12/26/16, then I was within their required 14 day limit.  The last day to cancel should have been 1/8/17, but all they are willing to pay back was a meager 35%! BEWARE of these people.  They are total rip-offs!

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