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  • Report:  #1287345

Complaint Review: Skin Youth Eye Serum

Skin Youth Eye Serum Beware of Unwanted Product and Charges Without Permission Santa Ana California

  • Reported By:
    Barb — Crete Illinois USA
  • Submitted:
    Sat, February 13, 2016
  • Updated:
    Sat, February 13, 2016

I was reading about an endorsement on line mentioning Dr. Oz for a skin cream product to help soften lines and wrinkles.  I decided to order the trial for about $4.95, plus $5.95 shipping.  I was completely unaware thatin ordering the trial, I was automatically ordering this product forever, and they would use my credit card for unauthorized, automatic purchases in the future. 

I received the trial,  but when another order came about a month later I was shocked.  I was charged about $85.00.  I immediately called, asked them to cancel my order.  I expained I still had enough product and I was told I was not using it fast enough. I asked the representative to cancel it.  He said he would, no problem. 

Today, I received 1 of the 2 items.  I have no idea how much I am being charged, but I will be calling again to cancel.  I will be sending this product back, but I will be sure to get the number necessary for the return.  I wonder if Dr. Oz realizes this company is unscrupulous, taking advantage of his reputation and dealing dishonestly with fans who trust him.

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