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  • Report:  #1347904

Complaint Review: Skinendear

Skinendear I fell for the "free" sample for $4.95 and $5.95 plus $.99 shipping. It's a scam. Internet

  • Reported By:
    Doug Johnson — Greendale Wisconsin USA
  • Submitted:
    Thu, January 05, 2017
  • Updated:
    Fri, February 17, 2017

I fell for the Skinendear $4.99 and $5.95 plus $.99 shipping scam.  I thought I had aborted my order process by closing my browser but then the product showed up on my doorstep.  I figured for that little amount of money I'd just keep it. When I checked my bank statement there were two seperate charges for $89.95 and $85.95.  When I called, I was told I didn't cancel within the 10 + 4 day window and that those charge were for the auto ship program.  I was also told that this was all spelled out in there agreement which I hadn't read because I had closed out my browser before that showed up.  I told them I would fight the charges with my credit card company and was told that I was basically "screwed" because of the agreement that the CC co. also had a copy of and that the CC co. would also charge a fee for challengeing the charge.  They did offer to refund $60.56.  What a scam.

1 Updates & Rebuttals


Sparrow

Alabama,
USA

Sorry, not a rip off

#2Consumer Comment

Fri, February 17, 2017

You should have read the Terms and Conditions before providing your credit card info and agreeing to the trial.

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