Complaint Review: SkinFreshMD

I replied to an offer of free birthday gifts. After clicking on link then I'm required to pay shipping. Ok still not so bad but then 2 weeks later I am charged $46 and $48. When calling customer service (877)864-9283 I am told that due to policy they are not able to refund any past charges but can cancel subsscription. They said it was stated that it was a 14-day trial and i needed to call. I called 5 times. Two representatives would not send me to a manager and one hung up on me. After I told them I did not open the products and want to return them they offered to refund the $48.83 and $46.10 minus $15 re-stocking fee for each. Or 45% refund on each charge.

I took the 45% but I would like to see a misleading advertisement lawsuit or class action lawsuit against this company

If you are trying to get your money back you will probably only get partial. You have to tell them you have not open products then they will offer the return minus $15 restock fee or the 45% return.