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  • Report:  #1095819

Complaint Review: skinhale

skinhale charged extra for fast shipping and it took 2 weeks santiago California

  • Reported By:
    pete — mexico New York
  • Submitted:
    Wed, October 30, 2013
  • Updated:
    Thu, November 14, 2013
  • skinhale
    17853 santiago blvd ste 107-338
    santiago, California
    USA
  • Phone:
  • Category:

I purchsed a product from this company and decided to pay $10 extra dollars for "fast shipping".  It took this company 11 days just to get a tracking receipt and notify me that it is being sent usps. I would expect for that price that it should be shipped in less than 7 days.  I tried many times to contact the company, politely,  yet to get no response what so ever.

1 Updates & Rebuttals


SkinBizCenter

Alabama,

Refund Shipping

#2UPDATE Employee

Thu, November 14, 2013

We are sory for the inconvenience. Customer Satisfaction and timely shipping is our top priority. We have refunded the customers shipping cost. Package was delivered 2 weeks ago. 

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