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  • Report:  #1266823

Complaint Review: Skinlogic and Eyetensive

Skinlogic and Eyetensive Deceptive business practices Santa Ana California

  • Reported By:
    Pissed Off Customer — St. Augustine Florida USA
  • Submitted:
    Mon, November 09, 2015
  • Updated:
    Mon, November 09, 2015

I saw an ad with Dr. Oz discussing the positive effects of Skinlogic and Eytensive. I read through the entire ad and felt comfortable enough to order a "trial of each product for 4.95 and 5.95. Nowhere in the ad did it say anything about it being a monthly auto-ship product and nowhere in the ad say that it would cost me 89.99 every month after I order this so called trial.

i called the 888 number and got a recording. It gave me the option to cancel my account if I returned the unused product to them within 30 days of receiving my first sample...but they weren't responsible for return shipping. I already gave them $11 to order the trial and I am returning unused. The recording said that I could keep the product if I would pay an additional $34 which is a "reduced rate!" 

So I'm going to return the product COD, and if they still attempt me any further, I've already contacted my bank and the call was recorded, but I will put any future charges from this company on "stop payment" (which I will also be charged for by my bank.)

My advice would be to not do business with companies who have such shady, vague, business practices. No matter how I look at it, I've lost money, my time and I don't have the product. 

I could've just kept the product, but I'm sure that would just cause me a bigger headache down the road. Next time I will read rip off report first, not after its too late.

Unhappy Customer in Florida

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