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  • Report:  #1397814

Complaint Review: Skinny Me Chocolate

Skinny Me Chocolate Willl not Cancel Subscriptions - Once thy hook you - Good luck getting them to stop shipments!! Internet

  • Reported By:
    Mom1988 — Tacoma Washington USA
  • Submitted:
    Mon, September 04, 2017
  • Updated:
    Thu, September 07, 2017

The chocolate is ok and too sweet.  But, the most frustrating thing is trying to cancel the subscription!!  Calling 1-855-354-6917 and emailing to help@SkinnyMeChocloate.com hasn't worked and the company continues to send the shipment.  I will be contacting the BBB with complaint and will continue to email and call each month and begin returning the product until I hope I never see another Skinny Me Chocolate again!

(((REDACTED)))yahoo.com

2 Updates & Rebuttals


We'll see if it happens this time!

#3Author of original report

Thu, September 07, 2017

 It's obvious that there is a typo in the email address, but not when I sent the email and it wasn't returned. However. I called AGAIN today and a very snotty, rude sounding lady took my information and said I would get an email confirmation for the cancellation....we'll see!!


SMC Corporate

Scottsdale,
Arizona,
United States

Correction

#3UPDATE Employee ..inside information

Wed, September 06, 2017

We at SkinnyMe Chocolate apologize for the misunderstanding and inconvenience.  It seems you have typed the email address incorrectly so your inquiries have not been reaching us.  Please feel free to email us at -help@skinnymechocolate.com so we can help you with your account and subscription.  If you prefer to call, please use our toll-free number    1-855-354-6917.  We are ready to help.   Please refer to this message on RipOffReport if you decide to email us.

Thank you 



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