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  • Report:  #1394812

Complaint Review: SkinnyMeChocolate

SkinnyMeChocolate Have been trying to reach them to cancel, the number I found 1-855-354-6971 on their site is for TDS. I just found out from their reviews they may charge me $39 + change. Now I have to call my card company & I can't reach them. Even so far by email Austell Georgia

  • Reported By:
    Joanne — Scranton Pennsylvania USA
  • Submitted:
    Wed, August 23, 2017
  • Updated:
    Wed, August 23, 2017
  • SkinnyMeChocolate
    7800 The Bluffs Suite C
    Austell, Georgia
    USA
  • Phone:
    8553546971
  • Category:

 This company is advertising on facebook, you can try their sugar free candy made with stevia. 30 pieces and all you pay is the $4.95 for shipping. I ordered the candy and I was trying to contact them to let them know, I like the taste but I'M not a fan of Dark Chocolate and if they came out with Milk Chocolate to Please let me know. When I went back to their site, I finally found way down on the bottom, I think Terms etc. So, I taped on it. That is how I found a phone number and it said you can call 24/7 and I called. THE recording says TDS, tells you to push 1 if you're a customer, 2 if new, then private or business so I hung up. As I read further it says if I don't cancel in so many days $39 and change will be taken from my account. If I don't cancel then I'LL be a member with candy and all that money each month. None of this was on Facebook or their site when you went to order the Free Sample of their candy. Now I have to contact my card company especially if I don't want anything else to bounce from money I didn't know would be taken out and I don't know when they will pull this money from my account. Then I Google the name of the company and I see their name and reviews. Other people didn't know that more money would be taken till the money was actually taken and their accounts weren't balancing correctly. This is just wrong especially when you don't have all the facts, the truth, what a way to rip people off.

I hope you can help, like the other people, I don't want to ruin their name but I don't have that kind of money for something I don't like. If I knew the truth I would never of even thought about trying the candy. I would of gone to the next thing. I'M marking yes to the credit card, it's threw my bank, Master Card, debit/credit.

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