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  • Report:  #1271107

Complaint Review: SkinYouth enhanced and skinyouth eye serium

SkinYouth enhanced and skinyouth eye serium OTA*EYEADVANCESERUM & SKI*VIVIDSKINSCREAM Never received samples. Order confirmation had wrong address so I cancelled.Billed 4 times for a total of $188.85. Santa Ana Internet

  • Reported By:
    Ichabod — Anaheim California USA
  • Submitted:
    Mon, November 30, 2015
  • Updated:
    Mon, November 30, 2015

10/2/2015

Began to order two samples(1) Skin cream  and  (1)Eye Serum to be delivered to NY.  Decided not to complete order. I tried to cancel but could not find cancel.  Exited the website before completing the order.

10/3/2015

I received an Order Confirmation 521711 informing me the order had been shipped to CA

10/3/2015

I called the number given 800-311-6708 to complain and cancel order

From 10/3/2015 till 11/28/2015

No package sample or otherwise  was received. 

11/28/15

I received a package from SkinYouth Eye Serium.  The first shipment I received.

11/28/15

realized $188.85 had been  billed to my acct.  by OTA and SKI* called 888-550-3258.  Told I ordered product given a tracking NO. per PO website product not received

11/28/15

Received a Refunded Order Notification for a partial refund

   
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