Complaint Review: SkyboxTV

I too have been ripped off by SkyboxTV, same as others. My order was placed 11/24, my card charged, yet no product, no mailing, no email, no phone call. Have like others found their (SkyboxTV) email and phone mail boxes to be full. Did just get 2 email through to them I think in last 3 days yet no answer back.

Check Better Business Bureau reportBBB Reliability Report:

Sky Box TV
4475 Green River Pkwy. Ste. # 100
Duluth, GA 30096

General Information

Phone Number: (678) 417-6301
Type-of-Business Classification: Utilities-Television-Cable, Catv & Satellite

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience

Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s).

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

Closed Complaints
Number of complaints processed by the BBB since the firm's BBB file was opened in March of 2001: 36
Number of complaints processed by the BBB in last 12 months: 36


Complaints Concerned
Delivery Issues: 2
Outcome of all complaints -
Company did not respond: 2

Refund or Exchange Issues: 22
Outcome of all complaints -
Company did not respond: 22

Contract Issues: 6
Outcome of all complaints -
Company did not respond: 6

Customer Service Issues: 6
Outcome of all complaints -
Resolved: 1; Company did not respond: 5

Additional Information

Additional Addresses: 4475 River Green ParkwaySuite 100, Duluth, GA 30096

Report as of 01/01/2002
Copyright 2002 Better Business Bureau

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Click here to read other Rip-off Reports on Sky Box TV