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  • Report:  #119712

Complaint Review: Skype

Skype credit card ripoff Internet

  • Reported By:
    San Francisco California
  • Submitted:
    Wed, November 24, 2004
  • Updated:
    Thu, June 09, 2005

Seven charges from Skype.net on my credit card over a month's period, several days apart. All charges between $32 and $34 with odd cents.

Richard
San Francisco, California
U.S.A.

2 Updates & Rebuttals


Kelly

Phoenix,
Arizona,
U.S.A.

False The above report is not accurate

#3UPDATE Employee

Thu, June 09, 2005

The above report is not accurate nor based on any truth.


Thomas

MIAMI,
Florida,
U.S.A.

SKYPE DID NOT RIP YOU OFF.

#3UPDATE Employee

Mon, March 28, 2005

SKYPE INTERNET PHONE SERVICE DATABASE WAS HACKED 7 WEEKS AGO. THE HACKER WAS: STEVEN JOHNSON
THE HACKER WAS CAUGHT BY THE FBI, THE FBI (FEDERAL BEARU OF INVESTIGATION) TRACKED THE IP OF THE HACKER AND ON A TUESDAY AFTERNOON - FEBURARY 20,2005 AT 3:35pm FBI GOT A SEARCH WARRANT AND OTHER LEGAL REQUEST.
THEY FOUND HIS COMPUTER AND ALL NOTES.
AND PLUS 1 AK47, 3 TECH 9s AND 20 BRAND NEW DELL COMPUTERS WITH LEXMARK PRINTERS ADDED.

WHERE DID HE GET ALL THESE COMPUTERS AND GUNS ?

THE FBI SPOKE WITH SKYPE OWNER: BOB SMITH AND THOMAS WHITE, (SKYPE BUSINESS ATTORNEY).

THE FBI COMMENTS ARE.
WAS ANY CREDIT CARD INFORMATION OBTAIN BY THE HACKER.

OWNER: WELL... ABOUT 25% CREDIT CARD NUMBERS WAS USED AND STOLEN - IDENITY THEFT.

FBI: OK. DID YOU SEND OUT A REQUEST TO ALERT ALL SKYPE CUSTOMERS BY MAIL, SKYPE WEBSITE, FORUMS, OR COMPLETE SHUT DOWNS ON ALL ACCOUNTS WITH ADMINISTRATOR PASSWORD PROTECTED.

OWNER: NO, I DID NOT HAVE ANY IDEA THAT MY SYSTEMS WAS BEING HACKED. UNTIL A CUSTOMER CALLED AND SAID I WOULD LIKE TO SPEAK WITH MR.BILLY SMITH YOUR ADMINISTRATOR.
I RECEIVED THIS TRANSFERED CALL AT 2:29 PM FEB 31,2005. (A THOMAS ------) CALLED AND SAID MY CREDIT CARD HAS A BALANCE OF ZERO DOLLARS $$.
I SAID. OK WHY ARE YOU CALLING ME FOR THIS SITUATION, SKYPE IS NOT A CREDIT CARD OR BANKING COMPANY. CALL YOUR BANK AGENT OR YOUR CREDIT CARD COMPANY.

CUSTOMER: I JUST GOT A NEW CREDIT CARD IN THE MAIL AND MY FIRST PURCHASE FOR THE FIRST TIME ON MY BRAND NEW CREDIT CARD DEPARTMENT WAS: SKYPE.

AND AFTER I USED MY CREDIT CARD WITH SKYPE.
I WENT TO WORK AND LEFT MY CARD AT HOME.

I CALLED MY CREDIT CARD COMPANY TO SEE HOW MUCH DO I HAVE LEFT. THEY SAID. $0.50 CENTS.
MY CREDIT LIMIT WAS: $10,500.25

SO DURING LUNCH TIME AT WORK, IM CALLING YOU GUYS CAUSE I THINK YOUR USING MY CREDIT CARD WITHOUT PERMISION.

OWNER: WELL.. ITS NOT US THATS BILLING YOUR CREDIT CARD LIKE THAT. OK I JUST LOGGED IN MY COMPUTER.
CAN I HAVE YOUR EMAIL ADDRESS PLEASE ?
------@AOL.COM OK.
PLEASE VERIFY YOUR NAME AND BILLING ADDRESS.
AND LAST 4 DIGITS OF YOUR LAST CREDIT CARD NUMBER YOU USED FOR SKYPE.

CUSTOMERl 011.

OWNER: OK YOUR ACCOUNT IS ACTIVE AND FINE.
I SEE NO FAULSE TRANSACTION MADE BY SKYPE.

YOUR ACCOUNT IS BEING PUT ON FRAUD INVESTIGATION AND HOLD.

IM GOING TO FIGURE THIS OUT OK.

CUSTOMER: THANK YOU. AND ONE MORE THING.
IF YOUR A SCAM OR FRAUD. IM GOING TO MAKESURE YOU GET 45 YEARS AND 10 YEARS EXTRA IN PRISON.

OWNER: 2 MORE DAYS, I RECEIVED THE SAME CALL FROM A CUSTOMER.

SO I CALLED MY ATTORNEY AND TOLD HIM, I THINK WERE BEING HACKED.
ATTORNEY: WE CANT BE HACKED. YOU HAVE T-BOOST SECURITY ENABLED IN YOUR DATABASE.
HOW COULD THIS HAPPEN.

OWNER: CUSTOMERS ARE CALLING IN SAYING: THEY ARE RECEIVING SCAM EMAILS INDICATING, SKYPE WILL BE CHARGING ALL SKYPE CUSTOMERS A $10.00 FEE FOR NEW ACTIVATION.

OWNER: AND I NEVER MADE A REQUEST LIKE THAT.

ATTORNEY: THE NEXT CALL YOU RECEIVE, FOWARD THE CALL TO MY OFFICE.
IM AVAILIBLE FROM MONDAY THROUGH FRIDAY 10am-8pm.
Saturday 12pm-4pm.

And IF THIS CONTINUES, THE ILL CALL THE FBI TO INVESTIGATE THIS SITUATION.

FBI: OK, SO WHEN YOU CALLED THE FBI, WHAT DID YOU SAY TO THE FRONT DESK AGENT.

ATTORYNEY: WE HAVE A HACKER WHO JUST ATTACKED INTO OUR COMPANY DATABASE.

FBI PHONE AGENT: WHAT IS THE NAME OF YOUR BUSINESS ?

ATTORNEY: SKYPE

FBI PHONE AGENT: CAN I HAVE A CALL BACK NUMBER

ATTORNEY: 800-***-**** EXT ****

FBI PHONE AGENT: YOUR NAME

ATTORNEY: THOMAS

FBI PHONE AGENT: POSITION OR ROLE IN THE COMPANY.

ATTORNEY: COMPANY ATTORNEY

FBI PHONE AGENT: ILL HAVE A FBI COMPUTER SPECIALIST CALL YOU IN 30 MINUTES.

ATTORNEY: DO I GET A TRACKING NUMBER OR TICKET/CASE NUMBER.

FBI PHONE AGENT: CASE NUMBER: 413*******,
TICKET SUBJECT/NUMBER: HACKED - 13520

REPORT:
YOUR COMPANY COMPUTER SYSTEMS HAS BEEN HACKED.


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TO SEE MORE, VISIT WWW.SKYPE.COM/NEWS/HACKER-HAKCED1325.HTML

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