SKYWIRE TV ANTENNA.COM /Dept.NJ # 9Z1905, 1100 Cranbury South River Rd., Monroe Township NJ 08831-3405 skylink tv antennas On Sept. 3rd, 2018 I recieved my order but I did not open it because I decided that it is not what I wanted. I asked to ship it back to them . I received a reply that they would not refund my money . I have the email correspondance that we had concerning this and will keep it for further referrance. NJ Monroe township New Jersey
Tanya (Customer Support) -----Original Message----- From: Tanya (Support) Sent: Wed, Sep 5, 2018 7:18 pm Subject: [Customer Support] Re: My order Sep 5, 22:18 EDT Hello I am sorry to hear that you are not completely satisfied with your antenna! With any antenna, reception varies greatly depending on a number of conditions. Crystal-clear, over the air reception is dependent on factors such as distance from a broadcast tower, the terrain surrounding your home and other environmental factors. There is also variance in what is being broadcast by local networks in any given area which is why we cannot guarantee specific channel reception. For these reasons, we are unable to accept returns or exchanges for undamaged, non-defective items. Sincerely, Tanya Flores l Support To:you (Bcc) + 1 more Details It would have been a good business to at least let people know that before they baught it. I cannot state that I was not satisfied, because It is still in the original pkg. unopened and ready for me to return. This proves to me that the company is NOT a reputable company and I for one will call my credit card company and report it as a scam. This is an unfair business practice with no regards for the buyer, I suppose if it where damaged you still would say OH to bad! I should put this on Face Book.