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  • Report:  #1423248

Complaint Review: SleepGram

SleepGram Item received was not as depicted on website

  • Reported By:
    GiGi Griffis in Georgia — Albany Georgia United States
  • Submitted:
    Tue, January 16, 2018
  • Updated:
    Tue, January 16, 2018
  • SleepGram
    7850 Ruffner Ave Dept. 4000 Van Nuys, CA
    Internet
    United States
  • Phone:
    877-257-5337
  • Category:

I ordered pillows from sleepgram.com based on their representation that these pillows were the very best pillows ever! This statement could not be further from the truth!!! These pillows are horrible.

The instructions, once received, are to place them in the dryer for a few miinutes and they will fluff up to the best most perfect size and comfort on the market.  Wrong wrong wrong.  They appear to be fluffy when, in fact, they go flat the second you press on them.

I don’t know how the company can get away with such false statements in advertising. Now, I have three pillows which I will have to pay to return (no, the company won’t pay for the return of the misrepresented advertisement)! It’s all on me!

I have never been more dissatisfied with a product in my life.  I’ve searched and searched for “the perfect pillow” and, unfortunate for me, they convinced me this was the answer to my prayers.  

I’m angry, disappointed, sad, angry, upset, furious, feel that I’ve been taken advantage of, angry, and, oh, did I mention angry?!?!?!?!  

I want the total amount refunded, including shipping and handling, etc., and, I want to pretend I never heard of sleepgram.com !!!!!!!

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