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  • Report:  #1332317

Complaint Review: sleepy's mattress co

sleepy's mattress co., 1180 old country road, riverhead, ny 11901 After stating my price range was $1500, I was given a price of $1478.45 for a beauty rest box spring and matress, the box spring was to be no charge. However, I was not only charged for the box spring, additional charges were $316.56,and with tax totalled $2277.36, much more than my $1500 request. riverhead New York

  • Reported By:
    annie — mattituck New York USA
  • Submitted:
    Sun, October 09, 2016
  • Updated:
    Mon, October 10, 2016
  • sleepy's mattress co
    1180 old country road
    riverhead, New York
    USA
  • Phone:
    631-484-4278
  • Category:

Went into Sleepy's to buy a new box spring and mattress because the sale included

'free box spring', free delivery and free curb removal of old mattresses. 

Informed the salesman of a $1500 price range.  He showed me a set for $1779.99.  With the box spring

removed,$301.54, the total was $1478.45.  He then added the pillow, bedliner, frame and delivery charge.

The total charge should have been $1975.82.  However, if you re-add the box spring charge of $301.54, the

total comes to $2277.36, the difference is $301.54, or charge of the box spring.

He also charged me $100. delivery charge.  You can look at 'every' ad, which states: "no delivery charge with

purchase more than $599.  Also, the delivery men did not not remove the old box spring and mattress, causing

me a charge at the refuse center.  When I arrived home, I noticed he did not give me the final receipt, which

I had to call for and drive to the store.  Did not notice all this until now, because I was too sick to deal with it.

 

1 Updates & Rebuttals


coast

Florida,
USA

It seems unlikely you would have overlooked the cost

#2Consumer Comment

Sun, October 09, 2016

You expect us to believe you wrote a check or signed a charge slip while being unaware of the total cost. I don’t think so.

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