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  • Report:  #1323973

Complaint Review: Sleepy's

Sleepy's Refused to honor warranty Brooklyn New York

  • Reported By:
    TotallyPissed — Brooklyn New York USA
  • Submitted:
    Tue, August 23, 2016
  • Updated:
    Tue, August 23, 2016

ATTENTION ALL SLEEPY'S CUSTOMERS:

This is the clause in the warranty that they are using not to fulfill the warranty:

Mattresses or foundations displaying stains or soil that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury.

They harbor on the words "stains or soil" and selectively choose to ignore the rest.  The stain they claim, however, is nothing more than a mere light discoloration.

After going back and forth on the phone, an alleged manager named "Melissa" had the audacity to have me go back to Sleepy's to make a donation the Sleepy's Got Ya Fund.

So for now I have to sleep in a defective mattress, but it isn't over yet.

I can't tell you where to purchase your mattress but I would implore you to stay as far away from Sleepy's as you can.

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