Sleepys Another victim of Kingdown from Sleepys Torrington, Connecticut
I just bought a Kingsdown from Sleepys 4 months ago and it's sagging and has 'pit holes' as I call them. Small spots that sink. When I called to make a complaint, the c/s lady told me the same thing about the frame and if we didn't buy it from Sleepys then we don't have the right support. They never told us about buying the frame to go with it. When I mentioned the smaller pits in the mattress, the c/s said that they wouldn't feel the bed, just look at it. They also damaged my house when delivering the mattress !! $3,000.00 down the drain.
I will check with Eyewitness News who do their Investigations on Companies, maybe we can get this resolved for everyone who got a defective mattress!
I especially feel bad for that gentleman who's undergoing chemotherapy - these people have no conscious - they don't care who they rip off to sell their product. With this economy, and so many consumer complaints, I doubt they will be in business long - and serves them right !!
DO Not Buy from SLEEPYS!!!!
Cheryl
Torrington, Connecticut
U.S.A.
2 Updates & Rebuttals
Deana
Bethpage,New York,
U.S.A.
HERE TO ASSIST
#3UPDATE Employee
Thu, February 05, 2009
Good morning, my name is Melissa and I am a Customer Relations Representative at Sleepy's LLC It has been brought to our attention that you filed a complaint online and we would like to offer assistance to you. I understand this is a public website and ask that you contact me directly at consumerrelations@sleepys.com and provide your account information so we may further address your situation.
We look forward to hearing from you, so we may expedite resolution to your situation.
Regards,
Melissa
Sleepy's LLC
Cheryl
Torrington,Connecticut,
U.S.A.
Update to getting this resolved - contacting the newspapers
#3Author of original report
Mon, January 26, 2009
For all you consumers who have gotten ripped off by Sleepys: I've contacted a high profile newspaper who publishes a watchdog column. He has gone to bat for consumers - taking on big companies with great results. We will have our say and get our money back !!!