SLEEPYS I buy mattres at Sleepys with the warrenty,but wen mattres got saget I call them to test the mettres they send the technitian,he said we should change the mettres cause we have the warranty, but for Bronx, New York
On the 05-28-2006, at the SLEEPYS store I buy Mettres with the warranty, when the mettres got saget and unconfortabe to sleep I call castomer service they came and they tested. the technitian said to me the SLEEPYS suposed to change couse it looks preety bad, any way I have warranty. I waited for couple weeks and I make calls, the opertor tells me the warranty is canceled. Then I went to the Bronx when I bought. the store menager said You have warranty there is no reason to be canceled couse You paid for it, and she gave me a copy of the receipt and phone to make call again a 1-800-753-3797
2 Updates & Rebuttals
voiceofreason
North Carolina,United States of America
Good grief!
#3Consumer Comment
Mon, April 09, 2012
Please find someone with better command of English to write your updates to this. What exactly are the written warranty terms on this 6 year old mattress?Most of these warranties are pro rata. You wouldn't get a full value exchange, only a partial value, less depreciation, so in effect you'd be given a new mattress at a discount to replace this one.
And that's if your mattress truly qualifies under the warranty terms. If you speak, or hear English the way you write it, y'all need an English speaking advocate to handle your phone and in-store haggling too, if you expect to get resolution. Find that someone and enlist their aid.
Nancy
Steilacoom,Washington,
U.S.A.
HOW STUPID ARE YOU?
#3Consumer Comment
Mon, April 09, 2012
HOw STUPID are you? Get a dictionary, or better yet, find a 3rd grader to help you.