Sleepys Mattress Bed sagging and needs to be covered under warratny Internet
(12/16/08)
Called Sleepys to file a warraty claim on a Kingsdown Mattress which has a 20year no prorated warranty. After 5 years the mattress is sagging with a 1 1/2 inch impression as stated by the warranty inspector. Sleepys is claiming improper support for the box frame and is voiding my warranty. The bed frame has more support then the supplied metal frame from sleepys. My frame has 4 corner supports as well as 3 center supports with 3 additional legs.
The physical damage is to my wife and I having back pain. This is why we called in for a warranty.
Donald
Milford, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Anonymous
Xxx,Pennsylvania,
U.S.A.
SLEEPYS KINSDOWN SAGGING BED PROBLEM-AND SLEEPYS WILL NOT REPLACE OURS EITHER
#2Consumer Comment
Sat, December 27, 2008
Good evening,
We recently purchased a KINGSDOWN bed and it is sagging terribly. SLEEPYS is NOT living up to their word and have NOT replaced ours. My wife has two herniated discs and I just went through a major colon surgery.
It is sad and frustrating that a company like SLEEPYS is so quick to take the money and so slow and indignent about servicing their clients. They are great at making excuses as to why they can not help us.
So, fellow SLEEPYS KINSDOWN victim, we commiserate with you. Our report should be posted shortly about CARLES PLACE, NY SLEEPYS.
They are simply white liars.....that wear ties....
From,
Hurting Sleepers Bayside New York..