Sleepys - Sleepy's Mattress Professionals Mattress is not what they claim it would be....Mattress is too big for the new boxspring that came with it. Matthress is shifting to the middle. It is 1 and 1/2 inches larger then the boxspring.. How about they will only talk to a lawyer when I asked to speak with customer relations. Phila, Pennsylvania
We purchased a mattress and box spring from Sleepy's. It is a Kingsdown Mattress. The first set we received the mattress was 1 and 1/2 bigger then the box spring. We sent it back and they delivered a new box spring, same thing the mattress was still to big, sent the mattress back and same thing happened. It is quite possible I just kept getting the same mattress back. The mattress is 1 to 2 inches higher on the ends of the bed. I have fallen out of the bed 4 times. You get to the edge of the bed and it flips you out. Spoke with Sleepy's and asked to speak with customer relation and I was told only a lawyer can speak with them.
1 Updates & Rebuttals
Melissa
Bethpage,New York,
USA
Here to Assist
#2UPDATE Employee
Mon, November 09, 2009
Good morning, my name is Melissa and I am a Customer Relations Representative at Sleepys LLC It has been brought to our attention that you filed a complaint online and we would like to offer assistance to you.
I understand this is a public website and ask that you contact me directly at consumerrelations@sleepys.com and provide your account information so we may further address your situation. We look forward to hearing from you, so we may expedite resolution to your situation.
Regards, Melissa Sleepys LLC