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  • Report:  #1501717

Complaint Review: Sling TV

Sling TV Charged me after cancelling FREE TRIAL

  • Reported By:
    GaryNC — United States
  • Submitted:
    Sun, November 08, 2020
  • Updated:
    Tue, November 10, 2020

I tried the 3-day Free Trial with Sling TV. Before the trial period ended, I cancelled the account on their website. They did not send an email confirmation of the cancellation so I contacted them via chat. They said the have no record of the cancellation and that I am being charged for 1 month service of $30. I have a full transcript of the chat. I will dispute the charge with my credit card company.

THE 3 DAY FREE TRIAL IS A SCAM - Sling TV will not let you cancel before the free trial ends and they WILL get your $30.

Agents in the chat were Abigail (initially) then Giovanna, with operator ID: GAR (Abigail's manager).

1 Updates & Rebuttals


Robert

Irvine,
United States

This may help...

#2Consumer Comment

Mon, November 09, 2020

https://help.sling.com/en/support/solutions/articles/46000000217-known-issues#account

It looks like they have issues with having people trying to cancel.

 

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